usability studies

The best designed internet or intranet site is rendered ineffective if your customers or employees can't find the information they need. A few clicks without finding what they're looking for and they'll leave your site frustrated. BlueEgg Communications is committed to the belief that we can never assume we know what the customer needs (or wants) without asking them.

BlueEgg conducts user experience studies to get to the heart of what your customers or employees need. We test the site with users during design and development to ensure we've captured what they're looking for and intuitively positioned the information. Every decision we make takes the user into consideration.

BlueEgg offers:

• Focus groups
• Surveys of customers and employees
• Testing and site analysis
• Usability testing and click stream analysis
• Analysis of customer feedback

Contact us for more information >